This Privacy Policy explains how Digital Ascendancy, a trading name of SANTMAR LIMITED ("we," "us," or "our"), collects, uses, discloses, and safeguards your personal information when you visit our website, use our services, or interact with us through various channels. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.
Company: SANTMAR LIMITED (trading as Digital Ascendancy)
Company Number: 08172749
Contact Email: amelia-g@digital-ascendancy.co.uk
Data Protection Contact: amelia-g@digital-ascendancy.co.uk
We collect information you provide directly to us, including:
When you visit our website, we automatically collect certain information through cookies and similar technologies:
We process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Providing services you've requested | Contract performance |
| Responding to enquiries | Legitimate interests |
| Sending marketing communications | Consent or legitimate interests (existing customers) |
| Website analytics and improvement | Legitimate interests |
| Legal compliance and record keeping | Legal obligation |
| Fraud prevention and security | Legitimate interests |
We use the information we collect for the following purposes:
We may contact you about our services through:
Your Rights: You can opt out of marketing communications at any time by:
Even if you opt out of marketing, we may still send you service-related communications about your account or purchases.
Cookies are small text files stored on your device when you visit our website. We use cookies to:
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information about cookies, visit www.aboutcookies.org.
We do not sell, trade, or rent your personal information. We may share your information with:
All third parties are required to maintain the confidentiality and security of your information.
We implement appropriate technical and organisational measures to protect your personal information, including:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods:
Some of our service providers may process data outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place, such as:
Under data protection law, you have the following rights:
To exercise any of these rights, please contact us at amelia-g@digital-ascendancy.co.uk. We will respond within one month of receiving your request.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Your continued use of our services after changes indicates acceptance of the updated policy.
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
However, we would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: amelia-g@digital-ascendancy.co.uk
Post: SANTMAR LIMITED, Office 2913, 321-323 High Road, Chadwell Heath, RM6 6AX
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.
We are committed to ensuring this Privacy Policy is accessible to everyone. If you need this policy in an alternative format, please contact us.