Last month we covered the difference between an AI chatbot and an AI agent, and how tools like ChatGPT, Claude and Gemini have quietly added “agent mode” for multi-step tasks. If you haven’t read it yet, it’s worth five minutes: AI Chatbots vs AI Agents: What’s the Difference? That post ended with some sensible ground … Read more
There’s a new book doing the rounds called How to Talk to AI by the technology writer Jamie Bartlett, and it makes a point that we see play out with clients every week: most people still don’t really know how to get useful results out of AI. They type a vague question, get a vague … Read more
It’s 9pm on a Tuesday. Someone lands on your website, has a question about price or availability, and wants an answer right now. There’s no one there to give it to them. So they close the tab, search again, and book with whoever replies first — usually a competitor. This happens to businesses with an … Read more
AI Chatbots vs AI Agents: What’s Actually Different (And Which One Your Business Needs) If you started using ChatGPT, Claude or Gemini even a year ago, you’ll remember how it worked: you typed a prompt, the tool replied, and you did the rest yourself. Copy the output, check it, decide what happens next. That’s no … Read more
Last Tuesday at 11:47 PM, a potential client visited a small business website, couldn’t find an answer to their question, and left. No enquiry. No callback. No sale. That business owner was asleep. And they have no idea it happened. This is the invisible cost facing thousands of UK small businesses right now. Not bad … Read more
You’ve heard the word a hundred times this year. AI. Artificial intelligence. The thing that’s apparently changing everything. Maybe you’ve tried ChatGPT once and weren’t quite sure what to do with it. Maybe your workplace has started mentioning it in meetings and you’ve nodded along. Maybe you’re curious — but every time you look … Read more
Available Now | 5 CPD Hours | Self-Paced Is Your Business Invisible to AI Search? Here’s How to Change That. Be the Answer is a practical, CPD-aligned short course for UK business owners who want to be cited – not skipped – by ChatGPT, Google AI Overviews, and Perplexity. Enrol Today → When was the … Read more
Digital Ascendancy — digital-ascendancy.co.uk Start the course free → 📊 AI & Digital Marketing More Than Half of UK Small Businesses Now Use AI. Are You One of Them? New research published this week shows a seismic shift in how UK SMEs are using technology — and what the other half is missing out on. … Read more
AI FOR SMALL BUSINESS 5 Myths About AI Chatbots That Are Costing UK Small Businesses Money Stop wasting budget on tools that don’t work — here’s what actually does Every week, small business owners across the UK sign up for AI chatbot tools after seeing a flashy advert or a competitor rave about them online. … Read more
After a digital marketing workshop, a business owner pulled me aside. “That was brilliant. But I wish it was eight weeks, not six hours. I need time to actually do this stuff.” — Workshop Attendee She wasn’t alone. Over the past year, I’ve delivered courses to small business owners across London. The feedback is consistent: … Read more
